Resume

For a detailed resume, see my LinkedIn profile or contact me. 

Work experience

  • Senior technical writer and MadCap Flare trainer, Write Degree Communications. May 2013 – present.
  • Senior technical writer and e-Learning developer, LDS Church, January 2012 – May 2013
  • Software services project manager, IBM, February 2009 – January 2012
  • Software maintenance business analyst and program manager, IBM, July 2006 – February 2009
  • Technical writer and information architect, IBM, January 2001 – July 2006

Certifications

  • MadCap Advanced Developer (MAD) Certification
  • Project Management Professional (PMP®) 

Education